FAQ

       Support

  • How does remote support work?
    → We connect via RustDesk/AnyDesk and fix the issue together.

  • Can I request ongoing support?
    → Yes, we also offer packages.

  • What issues can you solve remotely?
    → Software errors, viruses, program setup, network issues, Windows optimization, WordPress support, and more.

  • What if the problem cannot be fixed remotely?
    → We offer on-site visits (within Sofia) or provide detailed repair instructions.

  • How do I pay for the service?
    → Online via the website (card payment), bank transfer, or cash on delivery for on-site visits.

  • Do you provide a service guarantee?
    → Yes, if the issue reappears within 7 days after our intervention, we fix it free of charge.

    SysLY Starter Pack

  • What is the SysLY Starter Pack?
    → It’s a digital guide with proven methods and resources to help you start earning extra income online – without big investments and without a registered company.

  • Is this a “get rich quick” scheme?
    → No 😊 This is not about instant wealth, but a practical handbook with tips, platforms, and ways you can realistically make side income in your spare time.

  • Do I need previous experience?
    → No – it’s designed for beginners. Basic computer skills and internet access are enough.

  • How long until I see results?
    → It depends on your effort and consistency. Some methods bring results in the first month, others need more time and growth.

  • How do I get the product?
    → After purchase, you’ll receive an email with a download link. You can download it immediately and start today.

  • Computer support

  • Remote printer setup and repair

  • Wordpress and web services

  • Networks and Connectivity

  • Design for your business